Privacy Policy

  1. Home
  2. Privacy Policy

Privacy Policy

At Groupe Bell-Horizon, we attach great importance to the protection of your personal information and your privacy. This policy aims to inform you of our practices regarding the collection, use, retention, and sharing of your data, in accordance with Quebec's Law 25.

1. Collection of personal information

We collect personal information that you voluntarily provide to us via our website, particularly when requesting a quote, contacting us, or submitting a job application. This information may include:

  • Your first and last name
  • Your email address
  • Your phone number
  • Any information included in your curriculum vitae (if applicable)

We do not solicit or collect personal information from minors under the age of 14. If you are a parent or guardian and you realize that a minor under the age of 14 has provided us with personal information, please contact us. If we become aware that we have collected personal information belonging to a minor under the age of 14 without parental consent, we will delete any information that may have been collected.

2. Use and access to data

The collected information is used exclusively to:

  • Respond to your requests for information or quotes.
  • Process applications for our job openings.
  • Improve the functionality and experience of our website.

Within our company, access to your personal information is strictly limited to employees and authorized personnel who need it in the performance of their duties.

3. Cookies and analytics tools

Our website uses cookies to ensure its proper functioning, remember your consent preferences (via CookieYes), and analyze our traffic. We use Google Tag Manager to manage our analytics tools (such as Google Analytics). These tools may collect your IP address, pages visited, and other browsing data. You can change your consent preferences at any time via the cookie management banner present on our site.

4. Sharing with third parties and out-of-Quebec transfers

We do not sell, trade, or rent your personal information to third parties. However, your data may be shared with trusted service providers (e.g., web hosting, analytics tool providers) who assist us in operating our site or conducting our business, provided that these parties agree to keep this information confidential and comply with applicable data protection laws.

Please note that the use of certain technological services (including Google Analytics) may imply that some browsing data is communicated, hosted, or processed outside the province of Quebec. In such cases, we ensure that this information receives adequate protection.

5. Retention, security, and destruction

Your direct data (forms, CVs) is hosted on secure servers located in Quebec, Canada. We implement robust technical and organizational security measures to protect your personal information against unauthorized access, modification, or destruction.

We only retain your personal information for the time necessary to fulfill the purposes for which it was collected, or to satisfy our legal obligations. Once this period has expired, your data will be securely destroyed or anonymized, in accordance with the law.

6. Your rights

In accordance with the law, you have the following rights regarding your personal information:

  • The right to request access to your information.
  • The right to have it corrected if inaccurate or incomplete.
  • The right to withdraw your consent regarding its use.
  • The right to request the erasure of your data (right to be forgotten).
  • The right to portability (receive your computerized information in a structured, commonly used technological format).

If you have concerns about the processing of your data, you have the right to file a complaint with our Privacy Officer or with the Commission d'accès à l'information du Québec (CAI).

7. Privacy Officer

For any questions regarding this policy or to exercise your rights, please contact our Privacy Officer:

Name: Charles Dumais
Title: Senior IT Manager
Email: confidentialite@bell-horizon.com
Postal Address: 400, rue Dessureault, Trois-Rivières (QC), G8T 2L9

Last updated: February 2026